1. This offer entitles customers to stay for one night, on a room only basis free of charge with no obligation to purchase meals or beverages.
2. This offer can only be redeemed by the eligible customer this Gift was issued to and cannot be transferred, gifted, or sold.
3. Bookings can only be made 1-14 days in advance of your stay. Same day bookings and bookings made further than 14 days in advance cannot be accepted.
4. Please refer to your Gift Email for your Unique Booking Code which entitles you to book your free One Night Away, plus the date your One Night Away needs to be booked and taken by.
5. The free one-night stay offer can only be redeemed against the cost of accommodation at participating hotels. A list of participating hotels and locations can be found by visiting: www.gift.fordmoney.co.uk.
6. Bookings can only be made via the dedicated Marketing Lounge Partnership (MLP) Reservations Department either by telephone on 01565 831 816, or by submitting a booking request via the online booking form which can be found at www.gift.fordmoney.co.uk. Any booking or enquiries made directly with the hotel will not be honoured.
7. The offer is based on two adults sharing a standard twin or double room. Breakfast not included. Room upgrades (e.g., to a family room) to include additional guests are chargeable and are to be paid for at the time of booking.
8. Children are subject to the individual hotel's normal children rates and reservations. Children may not utilise the offer.
9. All stays are subject to the hotel's availability for the offer. This availability will fluctuate throughout the year. Some hotels operate a strict room allocation policy for promotional bookings. Please note that if we are unable to accommodate your preferred date(s) no alternative Gift will be offered.
10. This offer does not apply to reservations that include Valentine's Day, Easter, Christmas and New Year public or bank holidays in the UK (or where the venue is in Ireland, public or bank holidays in Ireland). Availability may be limited during other key periods e.g., December, Mother's Day, Father’s Day and school holidays.
11. The offer applies to bookings made in advance and does not apply to guests altering a visit after a booking is made.
12. Meals and beverages are not included in the offer. Any payment for meals and beverages will need to be settled with the hotel at the time of purchase or when checking out of the hotel.
13. A charge will apply for room upgrades/special facilities (sea/lake view/four poster beds) or any other such supplements e.g., pet supplements.
14. Any extra nights' accommodation or room upgrades are chargeable and are to be paid at the time of booking. Bookings are made on a non-transferable basis; rooms are pre-paid for and reserved prior to arrival in accordance with the original booking.
15. If you need to cancel your booking due to unforeseen or uncontrollable circumstances, please note that we will endeavour to accommodate booking and date changes in line with the individual hotel venues terms and conditions, to allow you to use your Gift at a later date. Any payments made direct to the individual hotel venue for additionals, such as room upgrades, or meals for the length of your stay cannot be refunded by MLP and such refunds are at the discretion of the hotel in line with their terms and conditions and cancellation policies.
16. If booking more than one night's accommodation any additional nights will be charged. We will endeavour to accommodate any post-booking changes where possible (subject to any applicable additional charges), but please note that we are under no obligation to process any changes you wish to make after you have made your booking.
17. Prices for any extra nights, room upgrades, and meals are valid at date of this offer going live but may be liable to change.
18. A maximum of one unique booking number can be used on a single booking. Separate bookings, which are believed to be part of the same party, may not combine their unique booking numbers to create a consecutive night stay.
19. Only one unique booking number can be used per stay.
20. Hotels featured and all information is correct at time of this offer going live but may be liable to change.
21. Each hotel has confirmed its willingness to participate in this promotion. The Promoter or any associated partner cannot be held responsible for any hotel subsequently declining acceptance of a booking using the offer.
22. The terms and conditions of each hotel apply.
23. Cost of travel to the hotel and the cost of any travel or holiday insurance associated with the use of the 'one-night free offer' is excluded and is entirely at the expense of each individual. Spending money is not included within the offer.
24. The Promoter and any associated partner shall not be liable for any failure or breach by individual hotels. We accept no responsibility for any loss suffered by any participant of the Promotion that is outside of our reasonable control, or which was not known or foreseeable to us at the time you placed your booking. Any complaints you may have in relation to your stay that relates to the quality of the service or room provided by the hotelier should be dealt with in accordance with the hotel’s own complaints processes.
25. This promotion cannot be used in conjunction with any other promotions or discount schemes, or cards generated by either the participating hotels or MLP.
26. No cash alternatives will be offered.
27. The unique booking code has no cash value and is not transferable.
28. The Promoter or any associated partner accepts no liability for loss caused, damage to property or personal injury whilst on the premises of individual hotels, whether caused by the acts or omission of any third party.
29. In the event of any queries, please contact the MLP Reservations Department either by telephone on 01565 831 816 or by submitting an enquiry via the online booking and contact form which can be found via www.gift.fordmoney.co.uk. Office hours are from Monday –Friday 9.00am – 5.30pm (excluding Bank Holidays).
30. For the avoidance of doubt, Ford Money is not involved in the administration of the One Night Away Gift. Any complaints associated with the way the Promotion has been administered must be addressed to MLP using the contact details above