Financial Decision Making

Financial Decision Making

If you require help choosing the product that is right for you, there are a number of different external organisations that provide free and impartial financial advice. These include:

Money Advice Service

MAS provides free and impartial advice on your finances, budgeting and monetary decisions with support available both over the phone and online.

If you live in England, use the following details:
0800 138 7777

If you live in Scotland, use the following details:
0141 572 0237

If you live in Northern Ireland, please contact Citizens Advice using the following details:
0800 028 1881

Citizens Advice

Provides free, confidential information and advice to people on a wide variety of issues including: money, law, consumer rights and many other areas. You can find your local Citizens Advice using the search function on their website.

Help Articles


Saving With Ford Money

How to open and manage accounts, deposit information, Nominated Account, passwords, your Customer ID - and a guide to tax and savings.


Opening an account

Opening/managing joint accounts

FATCA and CRS (for non-UK only Tax residents)

Savings and the Personal Savings Allowance

Making a deposit

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The Basics

Information on our opening times, contacting us, online security, what to do if you have a complaint - and more.


How to contact us

Our relationship to Ford Motor Company

Your privacy rights

Staying safe online

If you have a complaint

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About Our Products

This section covers the ins and outs of all our products including deposits, balances, terms, withdrawals and more.


Our Flexible Saver

Our Fixed Saver

Our Flexible Cash ISA

Our Fixed Cash ISA

More about our ISAs

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Online Account Management

Run your Ford Money account: from changing interest frequency and making withdrawals, to login troubleshooting and customising your account.


Accessing your account

Managing your account

Changing your Nominated Account

Managing your personal details

How to review and select your maturity options

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