Our relationship to Ford Motor Company

Ford is our ultimate parent company, but we operate independently within the Ford family of companies. This means: 

  • We’re unable to help you with queries about vehicle finance or insurance
  • We’re unable to help you with queries about Ford vehicles
  • Your local Ford Dealership is unable to help you with Ford Money queries
  • You can’t make account deposits or withdrawals at your local Ford Dealership


However, we’re happy to help point you in the right direction:

For queries about Ford Credit vehicle finance

Call 0203 564 4444 (choose Option 5, then Option 1)

Or write to them at:
Ford Credit
Manchester Business Centre
Number One
1 Tony Wilson Place
M15 4FN

For queries about Ford Insure motor insurance

Call 0203 564 4444 (choose Option 5, then Option 3)


For queries about Ford Vehicles

Contact your nearest Ford Dealership or the Ford Customer Relationship Centre on 0203 564 4444 (choose Option 3).

Or write to them at:
Ford Customer Relationship Centre
Royal Oak Way South
NN11 8NT

For all other information about Ford Motor Company, go to

Help Articles


Saving With Ford Money

How to open and manage accounts, deposit information, Nominated Account, passwords, your Customer ID - and a guide to tax and savings.


Opening an account

Opening/managing joint accounts

FATCA and CRS (for non-UK only Tax residents)

Savings and the Personal Savings Allowance

Making a deposit

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The Basics

Information on our opening times, contacting us, online security, what to do if you have a complaint - and more.


How to contact us

Our relationship to Ford Motor Company

Your privacy rights

Staying safe online

If you have a complaint

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About Our Products

This section covers the ins and outs of all our products including deposits, balances, terms, withdrawals and more.


Our Flexible Saver

Our Fixed Saver

Our Flexible Cash ISA

Our Fixed Cash ISA

More about our ISAs

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Online Account Management

Run your Ford Money account: from changing interest frequency and making withdrawals, to login troubleshooting and customising your account.


Accessing your account

Managing your account

Changing your Nominated Account

Managing your personal details

How to review and select your maturity options

View All