Ford Money Dark blue billboard

How to get in touch


Our UK support team is here to help, seven days a week, excluding Bank Holidays.

Telephone icon

Phone

0345 266 1231

8am-8pm Monday to Thursday
8am-6:30pm Friday
9am-5pm Saturday
10am-4pm Sunday

Mail icon

Email

help@fordmoney.co.uk

For general queries about our products or services, you can send us an email. For security reasons, please don’t use email to discuss your Ford Money account, Nominated Account or your security details.

Contact Form icon

Contact Form

Open in new window

Use this form for general enquiries only. Your details will be sent securely and we aim to reply within 48 hours. If you need to get in touch about your account we recommend you log in and send us a Secure Message.

Pencil

Frustrated?

We try our hardest to ensure that you’re happy, but if something is troubling you, please get in touch, our dedicated team are here to help..

Find Out More

You can also download a PDF copy of Our Complaints Procedure

Lifering

Help.

You’ll find it when you click on the link below, which has details on our products and services.

Help

Tin cans

Connect.

Keep your ear to the ground for all our latest product updates by joining us on social media.

Subscribe

Our UK Support Centre

Our friendly and knowledgeable support team is based here in the UK.

Freepost Address:

 

RTUB-AAXH-UHKE

Ford Money

PO Box 871

Wallsend

NE28 5BT

 

Support Team opening hours:

 

8am-8pm Monday to Thursday

8am-6:30pm Friday

9am-5pm Saturday

10am-4pm Sunday

 

Please note: our lines are closed on Bank Holidays. Calls are charged at local rate and may be monitored for training purposes.