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How to get in touch


Our UK support team is here to help, seven days a week, excluding Bank Holidays.

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Phone

0345 266 1231


Monday to Thursday: 8am-8pm
Friday: 8am-6:30pm
Saturday: 9am-5pm
Sunday: 10am-4pm

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Email

help@fordmoney.co.uk

For general queries about our products or services, you can send us an email. For security reasons, please don’t use email to discuss your Ford Money account, Nominated Account or your security details.

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Contact Form

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Use this form for general enquiries only. Your details will be sent securely and we aim to reply within 48 hours. If you need to get in touch about your account we recommend you log in and send us a Secure Message.

Ford Money complaints

Frustrated?

We try our hardest to ensure that you’re happy, but if something is troubling you, please get in touch, our dedicated team are here to help..

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You can also download a PDF copy of Our Complaints Procedure

Help.

You’ll find it when you click on the link below, which has details on our products and services.

Help

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Our friendly and knowledgeable support team is based here in the UK.

Freepost Address:

 

RTUB-AAXH-UHKE

Ford Money

PO Box 871

Wallsend

NE28 5BT

 

Support Team opening hours:

 

Monday to Thursday: 8am-8pm

Friday: 8am-6:30pm

Saturday: 9am-5pm

Sunday: 10am-4pm

 

Please note: our lines are closed on Bank Holidays. Calls are charged at local rate and may be monitored for training purposes.

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