How to get in touch
Our UK support team is here to help, seven days a week, excluding Bank Holidays.
To ensure we provide support to the most vulnerable, only contact us if you have an immediate financial issue that cannot wait.
For general queries about our products or services, you can send us an email. For security reasons, please don’t use email to discuss your Ford Money account, Nominated Account or your security details.
Our friendly and knowledgeable support team is based here in the UK.
PO Box 871
Support Team opening hours:
Monday to Thursday: 8am-8pm
Please note: our lines are closed on Bank Holidays. Calls are charged at local rate and may be monitored for training purposes.