Ford Money Dark blue billboard

Have a query?

There are several ways we can assist you

Telephone icon

Help

 

Check out our comprehensive FAQs with answers to all your most common queries.

Explore

Mail icon

Secure message

 

If you need to get in touch about your account we recommend you log in and send a Secure Message.

Log in

Mail icon

Email

help@fordmoney.co.uk

For general queries about our products or services, you can send us an email. For security reasons, please don’t use email to discuss your Ford Money account, Connected Bank Account or your security details.

Telephone icon

Phone

0345 266 1231

Monday to Friday 8am – 6.00pm
Saturday 9am – 5pm
Sunday 10am – 4pm

Calls will be charged at your local rate (approximately 8p to 45p per minute, depending on your provider and if you're using a mobile or a landline). Calls may be monitored for training purposes. Lines are closed on Bank Holidays.

Ford Money complaints

Frustrated?

We try our hardest to ensure that you’re happy, but if something is troubling you, please get in touch, our dedicated team are here to help..

Find Out More

You can also download a PDF copy of Our Complaints Procedure


Follow.


Keep your ear to the ground for all our latest product updates by joining us on social media.

Subscribe

Follow Ford Money on social media
Contact Ford Money


Connect.


Our friendly and knowledgeable support team is based here in the UK.

Freepost Address:

 

RTUB-AAXH-UHKE

Ford Money

PO Box 871

Wallsend

NE28 5BT

 

Support Team opening hours:

 

Monday to Friday 8am – 6.00pm

Saturday 9am – 5pm

Sunday 10am – 4pm

 

Please note: our lines are closed on Bank Holidays. Calls are charged at local rate and may be monitored for training purposes.

Top