There are two methods by which you can provide us with your proof documentation.
In some cases, if we just need the one document, you have the option to use our document upload service. This will allow you to upload documents that prove your identity directly via our website. To use this method, you will need to follow the link provided on-screen at the time of application, or in your welcome email that will follow shortly after applying.
If the document upload option isn’t available to you, or if you’d prefer, you can send your documents in the post to our Freepost address:
PO Box 871
We recommend that you always send us copies of your documents. However, should you choose to send us original documents, we strongly advise that you use recorded post or special delivery. All original documents received will be returned but we don’t return copies, which will be securely destroyed once we have completed our checks.
To see a list of the documents we will accept as proof of identity and address, see here.