Our call centre is open as usual and our team is ready to assist you.

We always encourage customers who are experiencing financial difficulties to contact us as soon as possible, so we can discuss what support is available to you.

As always, our website remains available 24/7 so you can always access and manage your accounts online as usual, including checking balances, making a withdrawal, transferring funds between your Ford Money accounts or even applying for a new product with us.

As you would expect we continue to follow government and NHS advice to protect our staff while taking all measures necessary to ensure our service operates at normal levels.

Help Articles


Applying for a Product

Find out everything you need to know about how to make an online application for one of our products.


Application process

Verifying your identity and Residency

Proof of Identity

Proof of Residency

Your temporary application reference number

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Managing Your Account

Here you can find the answers to questions regarding how to manage your account online.


Accessing your online account

Moving Money

Interest Options

Account personalisation

Applying for additional products

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Saving With Ford Money

Have other questions about Ford Money, our service and our offerings? You’ll find more information here.


How we operate

How we communicate with you

How you can contact us

What rates have Ford Money previously offered?

Your privacy rights

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