How we operate
We are an online savings provider, meaning that you will be required to manage your account with us via our website. We offer a comprehensive, searchable Help section on our site that provides information on all aspects of applying and managing an account with us.
However, for any additional enquiries we also have a UK-based support team who are contactable seven days a week (excluding bank holidays) on 0345 266 1231. Our normal opening times are as follows:
Monday to Thursday: 8am-8pm