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Privacy Policy

Internet privacy policy

This Website Privacy Policy describes how Ford Money uses the information collected about you (your “personal information”) when you visit this website (the “website”).

Ford Money respects the privacy of every individual who visits our website and any personal information collected about you will firstly be used to fulfil any service you might request and secondly improve how as a company we serve you.

The way in which information about you is held, used and disclosed is described within our Customer Agreement.

What information will we use?

Ford Money collects personal information from the Website;

  • when you fill in forms (for example when you apply for a Ford Money account);  and 
  • automatically through the use of cookies and similar technologies. You can find out more about this in our Cookie Policy


How do we use your information?

We will use the personal information we collect from the Website to;

  • Fulfil your requests (for example to create a Ford Money account)
  • Manage our business and our relationship with you
  • Deal with your enquiries
  • Comply with our legal and regulatory responsibilities and to prevent and detect crime and fraud; and
  • Understand how the Website is used so we can improve it


We may combine and analyse your personal information to;

  • Help us develop and improve our products and services
  • To understand our customers better
  • To manage and improve our relationship with you


Who we share your information with

Your personal information will not be disclosed to anyone outside of Ford Money, its affiliated or associated companies, its agencies, or licensees, and other companies with which Ford Money has arranged services for your benefit and any assignees, transferees or replacements of the above referred parties.

Your personal information will be treated in accordance with UK law concerning data protection and any information that Ford Money hold about you, including sensitive personal data, may also be transferred to the Ford Money group and/or carefully selected third parties in the USA and countries outside the European Economic Area. Any such transfers will be made for the purpose of processing, business administration, statistical analysis and management reporting. Ford Money will put in place measures to ensure that your data is protected and treated in accordance with the Law.

You have the right as an individual to find out what information we hold about you and make corrections if necessary; you also have the right to ask us to not use the information. We will make all practical efforts to respect your wishes. However, certain legislation, especially related to safety issues or financial regulation might prevent this. If you have questions or concerns regarding the use of your personal data, or you would like to access the information that Ford Money holds about you please contact us at the following freepost address:

Ford Money
PO Box 871
NE28 5BT

Ford Money is a trading style of FCE Bank plc., which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under Firm Reference Number 204469. Registered in England and Wales under registration number 772784. You can confirm our registration on the Financial Services Register or by contacting the FCA on 0800 111 6768.