Moving Money

Your Nominated Account

During your application, you will have registered a UK Bank or Building Society current account with us. This is known as your Nominated Account and must be used when making deposits to or withdrawals from your Ford Money account(s). Any transactions you attempt to initiate from another account will be rejected. We operate this Closed Loop system in order to prevent fraud and to ultimately keep your money safe and secure.

Transactions

You must always make deposits from your Nominated Account via BACS, CHAPS, or Faster Payment. Note that we don’t accept cheques.

When making your deposit please use the following details:

• Beneficiary Name: FCE Bank plc (Note Ford Money is a trading style of FCE Bank plc) 
• Our Sort Code: 20-32-53 (Note that the clearing bank we use is Barclays) 
• Our Bank Account Number: 63604551 
• Our Reference: Your seven-digit Ford Money account number followed by at least the first three letters of your surname. 

Deposits timescales

If you make your deposit by 4pm on a business day, that deposit will show on your account on the next business day. (A business day means any day other than a Saturday, Sunday or English public holiday.)

If you miss this deadline, or make the deposit on a non-business day, you can expect your money to show up in your Ford Money account two business days later.

For example, a deposit made at any time from 4pm on Friday until 4pm on Monday (assuming no bank holidays) will appear on Tuesday. If this deposit is made any later on the Monday it will show on your account on Wednesday.

Note that we’ll still apply interest from the day you made your deposit, regardless of whether it was a business day or not.

Withdrawal timescales:

As Ford Money use a clearing bank (Barclays) this has some impacts on our transaction processing times.

To make a withdrawal you’ll need to log in to your Ford Money account.

If you make a withdrawal to your Nominated Account before 2pm on a business day, the withdrawal will show in your Nominated Account on the next business day. If you miss this deadline, or make the withdrawal on a non-business day, you can expect your money to show up in your Nominated Account two business days later.

Please see the chart below which lays out our withdrawal times by day of the week:
 

Please note your funds will be in your Nominated account by close of business on the day stated above.

If the withdrawal is requested on a bank holiday or seasonal holiday, please allow extra time for the payment to arrive in your account.

To see if your withdrawal has been successful, select Account Options and choose View Transactions. If the withdrawal has been debited, it will appear at the top of the page with the date it was processed. If the withdrawal is still being processed, you’ll find it towards the bottom of the page in Pending Transactions.

Moving money between Ford Money accounts:

• Should you wish to move money between your Ford Money accounts, you’ll need to log in. You can then choose the account you want to transfer from and select Move Money from the Account Options menu and follow the instructions to transfer funds.
• If you make a transfer to another eligible Ford Money account before 5pm on a business day, the funds will be available in the destination account on the same day. Alternatively, if the transfer is actioned after this time or on a non-business day, the funds will appear on the following business day. (A business day means any day other than a Saturday, Sunday or English public holiday.)