Saving with Ford Money


Here you can find out more general information on saving with Ford Money including how we operate, how to contact us, how we communicate with you and more.
 

Complaints


Should you feel unhappy about any aspect of our products or our service, then our complaints procedure will help resolve your issue quickly and fairly. Find out about the complaints procedure here.
 

COVID-19


On this page you can find service and support information related to the current COVID-19 pandemic situation.  
 

Holding multiple savings products


You're welcome to apply for as many Ford Money products as you wish. Find out about how to apply for additional Ford Money products here.
 

How we communicate with you


As a Ford Money account holder, we may need to contact you about activity on or updates to your account. You can find out about how we communicate with you here.
 

How we operate


On this page you can find out about how Ford Money operates, both online and through telephone support.
 

How you can contact us


There are different ways you can contact Ford Money. Find out how to contact us by secure message, email, phone, letter, social media and other ways here.
 

What to do if an account holder passes away


If an account holder passes away, we know that this can be a very difficult time, but the Ford Money team are here to offer support and guidance. Find out what to do on this page.
 

Information for foreign citizens


As a foreign citizen you may be able to apply for a Ford Money account. Find out about saving with Ford Money as a foreign citizen including FATCA & CRS here.
 

ISA transfers


Making an ISA transfer in or out of Ford Money is easy. Find out how to transfer an ISA on this page.
 

Opening a joint account


It is possible to open a joint Ford Money account. Find out more about applying for and managing joint accounts here.
 

What to do if you move abroad


If you move abroad there are some steps, you'll need to take so you continue to comply with our Terms & Conditions. Find out what to do here.
 

Power of attorney, managing an account on someone’s behalf


It may be necessary for an account to be managed on behalf of the account holder known as becoming a Power of Attorney. Find out everything about Power of Attorney, including who can apply and how to become one for a Ford Money account here.
 

Security


As security is paramount to us, see how we've adopted comprehensive security protocols and processes to keep your savings and information protected here.
 

System requirements


To ensure the best experience, please always use the latest web browser version and/or operating system on your computer or mobile device. Find out about which browsers and operating systems are required to use Ford Money here.
 

Tax-free saving


There are different ways you can save tax-free. Find a comprehensive guide to tax free savings including the personal savings allowance and Cash ISAs here.
 

What interest rates have we previously offered?


If you're interested in knowing what rates Ford Money have previously offered, you can find out the different historical interest rates for all our product here.
 

Who can apply for our products?


You need to be aged 16 or over and hold a UK bank account in order to save with Ford Money. Find out more about who can apply for our products on this page.
 

Your privacy rights


Individuals have certain rights under privacy legislation. Find out about your privacy rights as a Ford Money customer on this page.
 

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