To ensure you have the best experience when using our website, please always use the latest web browsers and operating systems on your computer or mobile device.
If you’re still using Internet Explorer you’ll be unable to apply for or manage accounts with us online.
You can search for useful guides on the internet as to how you can update your browser but if you prefer, you can call us on 0345 266 1231 and we’ll happily talk you through what you need to do.
Windows XP and Vista are no longer supported by Microsoft with updates and patches and are therefore vulnerable to viruses, malware or other security-related threats.
You can find more information as to what options are available to you by visiting www.microsoft.com.
If you decide to continue using either of these Windows operating systems and accept the risks that come with using them, you’ll only be able to use the Google Chrome or Mozilla Firefox browsers (version 49 or above) to apply for, and manage, your account.
If you have any questions relating to your browser and/or operating system please call us on 0345 266 1231